21 Nov 2009 
Support Center » Knowledgebase » Failed to add new resource
 Failed to add new resource
Solution Failed to add new resource.
There is not enough money on your account balance. Please send a check
or verify the validity of your credit card
-----------------------------------------------------

You will get this error message when your account is in arrears. This is often caused by excess bandwidth charges or renewal of hosting fees.

When this happens we do not suspend your services, you are just unable to add new services or make any changes.

Please log into your Control Panel, billing icon to view the detail. You can use the Worldpay link on this page to pay with credit card.

On receipt of payment we will unblock your account.

You will also receive an invoice (marked paid) for your records


Article Details
Article ID: 19
Created On: 05 Apr 2006 11:14 AM

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